Tags: Britain | Fake Reviews

Facebook, EBay Crack Down on Fake Reviews at UK Request

Facebook, EBay Crack Down on Fake Reviews at UK  Request

Wednesday, 08 January 2020 07:37 AM EST

LONDON (AP) — Britain's competition watchdog said Wednesday that Facebook and eBay pledged to crack down on the trade in fake reviews at its request, removing hundreds of accounts, pages and groups involved in the illicit business.

The Competition and Markets Authority said the two U.S. tech companies agreed to step up efforts to detect, investigate and respond to fake and misleading reviews after it ordered them last year to address the problem.

Facebook removed 188 pages and groups and disabled 24 accounts that were involved in the fake review trade, some on its Instagram platform. Some of the pages and groups were identified by the agency, others were found by Facebook. Some of the groups offered in online posts to write fake reviews for payment or in exchange for products. Others recruited people to write them on shopping and review sites.

The regulator also said eBay permanently banned 53 users who were selling fake review services on the auction site and temporarily suspended another 176 users.

Facebook agreed to beef up its systems to detect and remove fake review material while eBay refined its existing filters to better identify and block listings for online review services, the CMA said.

“Fake reviews are really damaging to shoppers and businesses alike,” the regulator's chief executive, Andrea Coscelli, said in a statement. “Millions of people base their shopping decisions on reviews, and if these are misleading or untrue, then shoppers could end up being misled into buying something that isn’t right for them - leaving businesses who play by the rules missing out.”

EBay said it has “zero tolerance for fake or misleading reviews and will continue to take action against any seller that breaches our user polices."

Facebook said it has “invested heavily” to stop people offering or trading fake review services on its platforms, but “we know there is more work to do and are working with the CMA to address this issue.”

___

For all of AP's tech coverage, visit https://apnews.com/apf-technology

© Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


GlobalTalk
Britain's competition watchdog said Wednesday that Facebook and eBay pledged to crack down on the trade in fake reviews at its request, removing hundreds of accounts, pages and groups involved in the illicit business. The Competition and Markets Authority said the two U.S....
Britain,Fake Reviews
331
2020-37-08
Wednesday, 08 January 2020 07:37 AM
Newsmax Media, Inc.

Sign up for Newsmax’s Daily Newsletter

Receive breaking news and original analysis - sent right to your inbox.

(Optional for Local News)
Privacy: We never share your email address.
Join the Newsmax Community
Read and Post Comments
Please review Community Guidelines before posting a comment.
 
 
TOP

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

NEWSMAX.COM
© Newsmax Media, Inc.
All Rights Reserved
NEWSMAX.COM
© Newsmax Media, Inc.
All Rights Reserved