Tags: T Mobile USA Subscribers

More T-Mobile USA Subscribers Flee

Friday, 25 February 2011 03:06 PM EST

Subscribers on contract-based cell phone plans hung up on T-Mobile USA in record numbers in the fourth quarter, as it continues to lose the battle against larger carriers.

T-Mobile, the fourth-largest wireless carrier in the U.S., on Friday said it lost 318,000 subscribers on contract-based plans in the October to December period.

The three larger carriers — AT&T Inc., Verizon Wireless and Sprint Nextel Corp. — added subscribers under contract in the period. For Sprint, it was a reversal of many years of losses.

T-Mobile said the decline was due to competition and to revised credit standards for customers.

T-Mobile compensated by selling wholesale access to its network to resellers, which meant that overall, it lost only 23,000 subscribers in the quarter. But wholesale subscribers bring far less revenue.

T-Mobile USA's new CEO, Philipp Humm, has orders from German parent company Deutsche Telekom AG to stem the loss of subscribers and increase revenue by 2014.

The percentage of contract-based subscribers leaving T-Mobile every month, a measure known as "churn," was 2.5 percent in the quarter, about the same as a year ago but higher than in previous quarters of 2010.

A month ago, Deutsche Telekom CEO Rene Obermann said that even a churn rate of 2.3 percent is "just not acceptable," and the goal is to reduce it to 1.8 percent by next year. That would bring T-Mobile more in line with competitors — Verizon Wireless' churn rate is 1 percent.

Including prepaid subscribers, churn was 3.6 percent at T-Mobile, the highest figure in at least seven years. It ended the quarter with 33.73 million subscribers.

T-Mobile's fourth-quarter revenue declined 1 percent from a year ago to $5.36 billion. The quarter's net income fell 12 percent to $268 million versus a year ago and was the lowest quarterly profit in four years.

© Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Markets
Subscribers on contract-based cell phone plans hung up on T-Mobile USA in record numbers in the fourth quarter, as it continues to lose the battle against larger carriers.T-Mobile, the fourth-largest wireless carrier in the U.S., on Friday said it lost 318,000 subscribers...
T Mobile USA Subscribers
299
2011-06-25
Friday, 25 February 2011 03:06 PM
Newsmax Media, Inc.

Sign up for Newsmax’s Daily Newsletter

Receive breaking news and original analysis - sent right to your inbox.

(Optional for Local News)
Privacy: We never share your email address.
Join the Newsmax Community
Read and Post Comments
Please review Community Guidelines before posting a comment.
 
Get Newsmax Text Alerts
TOP

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

NEWSMAX.COM
MONEYNEWS.COM
© Newsmax Media, Inc.
All Rights Reserved
NEWSMAX.COM
MONEYNEWS.COM
© Newsmax Media, Inc.
All Rights Reserved