Southwest Airlines canceled several hundred more flights Monday following a weekend of major disruptions that it blamed on bad weather and air traffic control issues. Both the company and its pilots' union denied reports of a sickout to protest mandatory COVID-19 vaccinations.
Southwest canceled more than 360 flights — 10% of its schedule for the day — on Monday, and more than 800 others were delayed, according to the FlightAware tracking service.
Shares Down 4%
Shares of Southwest Airlines Co. briefly fell more than 4% before a partial recovery; they were down 3% by afternoon.
If the reason for the airline's disruption is an organized push back against mandatory vaccinations -- which the airline denies -- Southwest's decision to tell its pilots, mechanics, flight attendants and the scores of other people who get the planes into the sky, raises important, and serious, questions. It bears asking the all-critical question: How can not just airlines, but businesses in other industries get their workers back to work, in the new, post-pandemic "normal"?
PwC recently told its employees they don't ever have to worry about returning to the office. Good news, perhaps, for a PwC accountant or consultant with a long commute, but how does this position PwC with resepct to its competitors, like E&Y?
For their part, human resources and benefits consultants may be asking a related question about business strategy, which is: Is there a benefit to a company's bottom line from the camraderie and brainstorming that occur naturally in an office, versus Zoom meetings?
Newsmax TV reported on "American Agenda" that social media has been abuzz about the Southwest Airlines backlog of thousands of flights and the issue of individuals' freedom to make their own medical decisions.
Federal Court Involved
Back over at Southwest Airlines, the widespread disruptions began shortly after the Southwest Airlines Pilots Association asked a federal court on Friday to block the airline's order that all employees get vaccinated against COVID-19. The union said it doesn't oppose vaccination, but it argued in its filing that Southwest must negotiate before taking such a step.
The union denied reports that pilots were conducting a sickout or slowdown to protest the vaccine mandate, saying it “has not authorized, and will not condone, any job action.”
The pilots association offered another explanation: It said Southwest’s operation “has become brittle and subject to massive failures under the slightest pressure” because of a lack of support from the company. The union complained about the “already strained relationship” between it and the company.
Airlines convinced thousands of workers to take leaves of absence during the pandemic. Unions at Southwest and American have argued that management was too slow to bring pilots back, leaving them short-handed.
Alan Kasher, Southwest's executive vice president of daily operations, said the airline was staffed for the weekend but got tripped up by air-traffic control issues and bad weather in Florida and couldn't recover quickly. Because of cutbacks during the pandemic, he noted the airline has fewer flights to accommodate stranded passengers.
'Not Southwest Employee Demonstrations'
“The weekend challenges were not a result of Southwest employee demonstrations,” said airline spokesman Chris Mainz.
The White House has pushed airlines to adopt vaccine mandates because they are federal contractors — they get paid by the Defense Department to operate flights, including those that carried Afghanistan refugees to the U.S. this summer.
United Airlines was the first major U.S. carrier to announce a vaccination requirement. Southwest had remained silent even after President Joe Biden announced his order for federal contractors and large employers. Finally last week, Southwest told employees they must be fully vaccinated by Dec. 8 to keep their jobs. Workers can ask to skip the shots for medical or religious reasons.
Meanwhile, the Federal Aviation Administration acknowledged delays in part of Florida on Friday but pushed back against Southwest's air-traffic control explanation. The FAA said Sunday that “some airlines” were experiencing problems because of planes and crews being out of position. Southwest was the only airline to report such a large percentage of canceled and delayed flights over the weekend.
Savanthi Syth, an airlines analyst for Raymond James, said the weekend problems will increase Southwest’ costs and worsen the company’s strained relations with unions.
Southwest has struggled all summer with high numbers of delayed and canceled flights. In August, it announced it was trimming its September schedule by 27 flights a day, or less than 1%, and 162 flights a day, or 4.5% of the schedule, from early October through Nov. 5.
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